Privacy Policy

1. What We Collect

We may collect personal information that you voluntarily submit through contact or application forms, including:

• Your name
• Email address
• Any additional information you choose to provide

We do not collect sensitive personal data unless you choose to share it as part of your enquiry or therapist application.

2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries or requests for support

• Process therapist directory applications

• Communicate with you if follow-up is required

We will never sell, rent, or share your personal data with third parties for marketing purposes.

3. How We Store Your Data

Genspect stores your personal data securely on a digital device located at our registered office:
The Steps, O’Connell St, Birr, Co. Offaly, Ireland.

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or until you request its deletion. If you contact us to request that your data be deleted, we will do so promptly.

In the event that Genspect ceases operations, all stored personal data will be securely deleted.

4. Your Data Protection Rights

As the organisation responsible for this website, Genspect respects your rights under data protection law. Depending on your location and the nature of your interaction with us, you may have the following rights:

• The right to access – You can request a copy of the personal data we hold about you. We may charge a small fee if the request is excessive or repetitive.

• The right to rectification – You can ask us to correct any information you believe is inaccurate or incomplete.

• The right to erasure – You can ask us to delete your personal data in certain circumstances (e.g. if it’s no longer needed or you withdraw consent).

• The right to object to processing – You can object to our processing of your personal data in specific situations, such as for direct marketing.

• The right to data portability – You can ask us to transfer your data to another organisation, or directly to you, in certain situations.

To exercise any of these rights, please contact us at: info@genspect.org. We may need to verify your identity before processing your request.

5. Cookies

Our website uses cookies to improve site functionality and understand how visitors use our content. Cookies are small text files stored on your device.

To learn more about the types of cookies we use and how to manage your preferences, please see our Cookie Policy.

6. Third-Party Links

We may include links to third-party websites. We are not responsible for the privacy policies or content of these external sites.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page, with an updated date above.

8. Contact Us

If you have any questions or concerns about how your data is handled, please contact us: info@genspect.org

9. How to Contact the Data Protection Authority

Should you wish to report a complaint or if you feel that Genspect has not addressed your concern in a satisfactory manner, you may contact the Data Protection Commission.

Webform on the DPC webpage: https://www.dataprotection.ie/en/contact/how-contact-us

Postal Address: Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland